Banks have all they can do with their own compliance audits - from the state banking department and comptroller of the currency! In fact, most banks do none of their own processing, contracting with a company like Electronic Payments to process their credit cards, setup merchant accounts, and handle customer referrals. Often times, the banks just don't know about PCI Compliance and this is another reason why we created this website.
You're in good hands with Electronic Payments, and we'll do everything we can to help you complete the SAQ appropriate for your business.